24/7 emergency support for every student in our care

Trust and safeguarding

How we keep students safe

Calm, practical detail rather than reassurance for its own sake. If something here is not clear enough, tell us and we will fix the page.

The four things parents ask about most

  • Accreditation

    AEGIS accredited and regularly inspected.

  • Host family vetting

    DBS* checks for every household member over 16, interviews, home visits, references, training and regular review.

  • Safeguarding process

    A designated safeguarding lead, trained staff, written records and a clear escalation route to schools and local partners.

  • Emergency response

    A 24/7 line, staff around the country, emergency homestay and transport, and a defined first hour.

* The enhanced UK Disclosure and Barring Service (DBS) checks criminal records to help confirm a person’s suitability for work, including overseas applicants.

Who to call, when

Most confusion in a crisis comes from not knowing who owns the problem. Here is our answer.

  1. 1

    Anything at school

    Houseparent, tutor or the school office in the first instance. Tell us too, we will follow it up.

  2. 2

    Travel, homestay or holidays

    Study Links, during office hours: +44 (0)1274 679710 or office@studylinks.co.uk.

  3. 3

    Urgent, out of hours

    The 24/7 emergency number. It is for exactly this, so please use it.

  4. 4

    A concern about a child’s welfare

    Contact us immediately and say it is a safeguarding concern. It goes straight to our designated safeguarding lead.

Training and partners

Safeguarding training for all guardianship personnel, volunteers and host families is updated regularly. Level 3 training is provided by SACPA for our designated safeguarding lead and their deputy; Level 1 training is provided by AccreditationUK for guardianship personnel, volunteers and host families; and Prevent training is provided by the UK Government.

We maintain links with our local safeguarding partner, The Bradford Partnership, and follow the requirements of the Children Act 2004 and current safeguarding guidance.

Policies

Ask us anything about safeguarding

We would far rather answer a hard question now than have you wondering.